Client Care
How do I choose a size?
Check the fit notes and measurements for the individual style. Our Size & Fit guide explains how to measure and compare with a garment you already own.
How do I care for my piece?
Follow the care label attached to the garment and the care information on its product page. Care requirements depend on the fabric and construction.
Where can I find delivery options?
Available shipping options and charges are shown at checkout for your delivery address. Contact Client Care if you need help with your destination.
How can I get help with an order?
Use our Client Care form or email thesisandco24@gmail.com. Include your order number when your enquiry relates to an existing order.
Who should I contact about a return or exchange?
Contact Client Care with your order number and the item you need help with. Please check the store's published policies before ordering.